Privacy Policy and Text Message Terms & Conditions
For website/ Pet Portal users and SMS messaging
- What information do we collect and how do we collect it? When we build your account in person or you create one in the pet portal, you will be asked to provide contact information such as email address, mobile phone number, physical/ mailing address, and your pet's information.
- Why do we need this information and how do you use it? We need address information to provide veterinary services via a "home visit" onsite at your location as well as to send physical mail when necessary, such as post card reminders for pet wellness items such as vaccinations coming due. Contact information is used to schedule and confirm appointments and send information relevant to these appointments. On occasion, you may also receive emails related to promotions related to products and/ or special events
- Mobile Information Sharing:
We will not share your mobile information with third parties for marketing purposes without your explicit consent. All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose - Data Transfer Restrictions: We will not share your personal information with external organizations without your explicit consent, except as required by law.
- Data Protection Measures:
We implement strict access controls and data protection measures to prevent unauthorized sharing of your data.
When you create your pet portal, by entering your phone number and pressing "Continue" you accept the below Text-message general conditions
-For any inquiries or issues related to text messaging, please contact us at support@hsrapport.net or text HELP for assistance.
Text Message General Conditions
If you wish to opt out, text STOP.
Text HELP if you would like more information. Message and data rates may apply. By opting in, you agree that you are providing the veterinarian practice you are a client of with express written consent to send you text messages at the phone number you provided to remind you, depending on your selections, about appointments you have and appointments you are due to make, and approximately 4 promotional texts per month from the veterinarian practice you are a client of using automated messaging technology.
Number of text reminders may vary per month based on client activity. Consent to receive texts is not required to purchase our services and products. Your participation is subject to the Text Message Privacy Policy below. Your opt-out will be effective after we send you a confirmation. Mobile Internet access is required. You represent that you are legally competent and have legal authority to form a contract and provide this consent with regard to the phone number you provide and that you reside in the United States. You may not consent on behalf of someone else or provide someone else's phone number.
You agree to enter into, sign and receive this consent to receive text messages electronically. Print this page using your Internet-connected computer or device and web browser to retain a copy of your consent. You can withdraw your consent to receive this consent electronically. Mail us at support@hsrapport.net to request a free copy of your consent, update your contact information or for other customer service. For help, text HELP. We may obtain the date, time and content of your messages in the course of your use of Text Messaging.
Text Message Privacy Policy
We will use the information we obtain in connection with our Text Messaging in accordance with this Text Message Privacy Policy. We collect the following personal information about you in the context of our text messaging program: your name, mobile phone number, text message contents and texting preferences (opt-ins and opt-outs). We use this information, on behalf of the veterinarian practice you are a client of, to manage their text messaging programs, including to send you text messages. We may share this information with the veterinarian practice you are a client of, our service providers and corporate affiliates, third parties in the context of the sale of our business or its assets, corporate restructuring or liquidation, and otherwise to the extent permitted or required by applicable law. Your wireless carrier may also collect data about your wireless device usage, and its practices are governed by its own policies. We may also access the content of your account and/or wireless account with your carrier for the purpose of identifying and resolving technical problems and/or service-related complaints. We take measures to protect your sensitive personal information but cannot guarantee its security in transit storage.
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Welcome to our Website!
We are now scheduling appointments for both our stationary parking location (117 W 10th street) and for home visits beginning the week of 3/17. To book an exam appointment, please click the blue button below to create your personal pet portal and follow the prompts. If you have questions about the portal, please email us at info@modernmobilevet.com. For a list of common fees, please go to the "services" tab here on our website. Thank you! We are excited to meet you!